Use the correct lobby, zone and pickup time for an excursion.
Plan with exact information
Confirm the route, destination, local date, travelers, luggage and any flight or pickup details before reserving.
Choose the correct service
Compare live vehicle capacity, inclusions and booking conditions. Review the complete order before checkout and keep the confirmation available while traveling.
TRAVEL ANSWERS
Frequently asked questions
Is this a private transfer?
Yes. The selected vehicle is reserved for the travelers included in the confirmed booking.
Where will I meet the driver at PUJ Airport?
The confirmation provides the meeting point and pickup instructions. Add the correct airline and flight number when booking.
Can I book a round trip?
Yes. Select round trip and enter a separate date, time and flight reference for each direction.
What happens if my flight changes?
Use Manage Booking or contact support promptly with the order number and updated flight information.
How do I select the correct vehicle?
Count every passenger, suitcase, carry-on, stroller, wheelchair and oversized item before comparing capacity.
Are child seats available?
Choose any available child-seat or booster option while booking and verify it in the order summary.
Can I travel with a large group?
Use the live fleet to compare vans, Sprinters, minibuses or other vehicles configured for your group and luggage.
When is the reservation confirmed?
The booking is confirmed when checkout is completed and the confirmation contains the approved route, vehicle and payment details.